Sales Floor Assistant - Woodfield Mall Job at JCPenney, Schaumburg, IL

RmJ1YXhKY2RTU3htdmJsT0lKeXVpaEp5eWc9PQ==
  • JCPenney
  • Schaumburg, IL

Job Description

Sales Floor Assistant

As the Sales Floor Assistant, you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates and executing sales building programs. Primary responsibilities include:

Customer Service & Sales

Models and holds team accountable for delivering outstanding customer service. Actively listens to customer issues to resolve problems. Demonstrates WORTH behaviors consistently. Partners with other team members when additional support is needed.

Door to Floor / Restock / RFID & Inventory

Works with Merchandise Supervisor to plan upcoming merchandise placement plans. Contributes to merchandise receipt and reverse logistics processes. Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification Scans, etc.). Contributes to the Shoe on Display restocking process, including mis-mates and stockroom organization. Contributes to the restock program to identify replenishment opportunities.

SET / Visual / Environment

Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance. Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale. Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment. Contributes to the execution of visual elements to support merchandising statements. Responsible for stockroom maintenance.

Omnichannel (SVG 2-3 only)

Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed. Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed.

General Operations

Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities. Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO's to ensure integrity of inventory and prevent shrink. Participates in annual inventory processes.

Performance Standards

Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Core Competencies & Accomplishments

To achieve success at JCPenney, a Merchandise Assistant will possess the following: results, ownership, and intensity.

What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation.

Pay Range USD $16.50/Hr -USD $20.63/Hr.

Job Tags

Hourly pay,

Similar Jobs

Senior Helpers

Male Caregiver with experience in Dementia Job at Senior Helpers

Senior Helpers South Valley, is looking for male caregiver with experience with dementia clients. Do you want to work with a provider that cares for its team just as much as they care for their clients? Apply now and join our family. This position provides in-home... 

Merrimack College

On-Call Dispatcher Job at Merrimack College

 ...Position Overview: The Merrimack College Police Department seek an On-Call Dispatcher to provide clerical and technical support to the department by monitoring and operating various radio frequencies, dispatching department and other college personnel to calls for... 

South Middlesex Opportu

Case Manager, Residential Recovery Job at South Middlesex Opportu

 ...: Provide individual and group counseling, case management services, and program activities for the program's clients. Why Work for SMOC?~ Paid Time Off: All full-time employees...  ...Manager position is eligible to work from home 0% of the week in scheduling coordination... 

Old Dominion

Class A CDL Local Driver Job at Old Dominion

 ...Old Dominion - JobID: R-2026-103 [Truck Driver / CDL Driver] As a Local Driver at Old Dominion, you'll: Drive company vehicles to transport goods locally; Maintain accurate records of deliveries and pickups; Adhere to all traffic laws and safety regulations; Communicate... 

UP Health System - Marquette

Clinical Manager (RN), Medical-Surgical Job at UP Health System - Marquette

 ...Job Description Clinical Manager, Registered Nurse (RN), Medical/Surgical Full-Time | 0.8 FTE|8-hour shifts | Mid-shift (Evenings)$10,000 Sign-on Bonus Available *Based on meeting eligibility requirements. Your experience matters UP Health System...