Job Description

RCIS Claims Specialist I Crop Adjuster

Zurich is currently looking for a Claims Crop Field Adjuster II to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture's Risk Management Agency. Together with RCIS agents, we protect America's farmers and ranchers. This incumbent will work from a home-based office and is located in Iowa. This position is scheduled to work 40 hours per week. Approximately 75% travel is expected to cover the territory. The ideal candidate will need to live and service within area of the following Iowa counties: Langdon, Cavalier, Ramsey, Grafton, Lakota, Grand Forks, Griggs, Steele, Traill, Barnes, Cass, Ransom, Richland, and Sargent RCIS provides insurance and superior services through leading agents to protect America's farmers and ranchers. It's been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it's one of the nation's largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community. As a Claims Crop Field Adjuster II, your primary accountabilities will include:

• Work the most complex claims, involving multiple causes of loss, multiple quality issues, subrogation claims
• Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures
• Exercise judgement to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage
• Assists with training of lower-level adjusters for both Multi-Peril Crop Insurance (MPCI) and Crop Hail (CH)
• Completes Quality Assurance type reviews such as conflict of interest, actual production history and high dollar reviews on MPCI policies with the ability to change unit structure pending review outcome
• Completes claims on specialty crops as designated by the local manager or area
• Completes Crop Hail re-inspections when requested for quality assurance purposes
• Works claims of 508H (Risk Management Agency pilot) crops
• Assist the national training team in adjuster trainings
• Serve as subject matter expert for projects and committees as assigned by management
• Assist with Team Member reviews and aid in identifying trends or issues that could affect the quality assurance of the Crop Claims team
• Assists with claims that may require subrogation and/or claims that may lead to litigation
• Protect Zurich's reputation by keeping claims information confidential
• Maintain professional and technical knowledge by participating in education opportunities, staying current with industry trends, establishing personal networks, and participating in professional societies

Basic Qualifications:

• High School Diploma or Equivalent and 2 or more years of experience in the crop insurance and claims adjusting area AND
• Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date
• Reliable personal transportation and travel within territory
• RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions.

Preferred Qualifications:

• Strong verbal, written and interpersonal communication skills
• Strong organization and prioritization skills
• Intermediate Microsoft Office skills
• Previous experience working crop hail

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $46,200.00 - $75,600.00, with short-term incentive bonus eligibility set at 10%.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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