Job Description

Job Type Full-timeDescriptionWe are looking for a reliable, compassionate and respectful staff members to join our team! We provide top quality care for our patients within our communities.Job Summary: We are seeking to hire one Receptionist / Front Desk full-time who will assist our healthcare professionals. We need someone 5 days a week for our front desk and as needed coverage. Be able to work every other Saturday 8 - 2. If you work on a Saturday, you will have a day off during the week. The ideal candidate is self-motivated, professional, and capable of managing their workload in a fast-paced pediatric office environment. Familiarity with EMR eClinicalWorks, very helpfulReceptionist / Front Desk Required Skills/Abilities:Excellent verbal and written communication skills are essential for interacting with patients and colleagues.The ability to manage multiple tasks, prioritize effectively, and maintain organized records.Familiarity with medical practice management software, electronic health records (EHR), and other relevant technologies.A friendly and professional demeanor, with the ability to handle patient inquiries and concerns with empathy and patience.The ability to address patient issues and resolve administrative challenges efficiently.Accuracy in handling patient information, scheduling appointments, and processing payments.Basic understanding of medical terminology and procedures is helpful. Health & Wellness BenefitsMultiple medical and prescription coverage optionsDental and vision care plansHealth Savings Accounts (HSAs), where applicableFlexible Spending Accounts (FSAs)Voluntary critical illness, cancer, and accident insuranceVoluntary hospital indemnity coverageVoluntary short-term and long-term disability insuranceVoluntary term life insurance and AD&D (Accidental Death & Dismemberment)401(k) retirement savings planPaid time off (PTO)Group Auto and Homeowners Insurance DiscountsRequirementsReceptionist / Front Desk Duties/Responsibilities:Providing a warm welcome to patients, answering inquiries, managing appointment scheduling, both in-person and over the phone, and coordinating with medical staff.Ensuring accurate and up-to-date patient information, including demographic details, medical history, and insurance information.Answering phone calls, taking messages, and directing calls to the appropriate staff members.Collecting co-pays, processing payments, and assisting with billing inquiries. Be familiar with Availity and Navinet.Communicating with doctors, nurses, and other healthcare professionals to ensure efficient patient care.Maintaining patient confidentiality and adhering to HIPAA regulations.Our full-time position requires you to deliver attentive, compassionate support and assistance to patients and familiesWe are PRO-VACCINE. We vaccinate ALL our patients according to the CDC and AAP guidelines•Ensuring compliance with all healthcare regulations including HIPAA, OSHA, etc.•Aides staff, physicians, and other faculty as needed•Performs additional job-related duties as assigned

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