Job Description

Overview

Medical Front Desk Receptionist role at New York Health (NYH) Brooklyn, NY.

New York Health (NYH) offers holistic, integrated care with a multidisciplinary team of physicians, nurses, and healthcare professionals. We provide comprehensive care that addresses all aspects of patient wellbeing and operate with state-of-the-art facilities and a commitment to personalized care.

Join us to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journey.

Responsibilities

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.
• Collect co-pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.
• Perform tasks as assigned for special projects.

Qualifications

• High School diploma with at least 2 years of patient-facing reception experience
• Bachelors Degree preferred
• Excellent oral and written communication skills
• Ability to accept direction and work within a team concept
• Strong customer service skills
• 1 year of EMR experience preferred
• Russian language skills preferred

What We Offer

• Salary: Starting at $24 per hour
• Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, generous PTO, 8 paid holidays (2 floating)

Visit our website at: nyhealth.com

Equal Opportunity Employer: New York Health is an Equal Opportunity Employer.

Job details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care

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