Job Description

Job Description

Dufry is seeking experienced, passionate Luxury Brand Ambassadors to represent four iconic global brands at John F. Kennedy International Airport . This is an opportunity to work directly inside our luxury fashion and accessories boutiques, engaging an international clientele and representing brands known for heritage, craftsmanship, style, and modern design.

We have Brand Ambassador roles available for each of the following brands:

⭐ Lacoste

A French lifestyle brand known for premium casualwear and iconic sport-inspired fashion. Ideal ambassadors:

• Bring energy, approachability, and strong styling skills
• Can speak confidently about fit, performance fabrics, and elevated casual pieces
• Understand how to engage clients seeking timeless, sporty elegance

⭐ Hugo Boss

A global leader in tailoring, modern essentials, and refined lifestyle apparel. Strong candidates:

• Excel in polished, professional client interactions
• Offer expert guidance on fit, suiting, and wardrobe-building
• Thrive with clients seeking sophisticated, contemporary style

⭐ Marc Jacobs

A bold, fashion-forward brand celebrated for trend-driven designs and vibrant accessories. Ideal ambassadors:

• Have a strong sense of style and creativity
• Can guide clients through seasonal trends, color stories, and playful design elements
• Connect easily with customers who appreciate expressive, modern fashion

⭐ Longchamp

A Parisian luxury leather goods house known for iconic bags, timeless craftsmanship, and everyday elegance. Strong candidates will:

• Appreciate leather craftsmanship and product detail
• Communicate quality, durability, and brand heritage with confidence
• Engage travelers seeking luxury gifts or elevated everyday pieces

What You’ll Do

• Serve as a luxury specialist who embodies the values and aesthetics of Lacoste, Hugo Boss, Marc Jacobs, or Longchamp .
• Deliver high-touch, relationship-based sales while guiding clients through product features, brand stories, and styling guidance.
• Provide globally minded clienteling for an international traveler base.
• Maintain immaculate merchandising standards that reflect each brand’s premium identity.
• Support boutique marketing activations, new product launches, VIP experiences, and seasonal initiatives.
• Contribute to smooth boutique operations, from inventory accuracy to pristine presentation.
• Drive revenue through proactive selling, client outreach, and deep product expertise.

Who We’re Looking For

• 5+ years of luxury retail experience , especially in apparel, accessories, or leather goods
• Strong styling skills and the ability to deliver elevated, personalized client experiences
• Proven success exceeding sales targets in high-traffic or high-ticket environments
• Excellent communication, relationship-building, and storytelling abilities
• Energetic, articulate, polished presence suited to an international airport setting
• Passion for fashion, craftsmanship, and luxury lifestyle brands

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”)

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